Bubbles.
As humans we like to create bubbles, shields which protect us from the outside world. They help us become who we really are and put us in a position where we don’t have to worry about anything else. However, they are not always good, information bubbles which prevent us from sharing our knowledge can cause a lot of problems. I see this at work all the time and here is why:
1. People are secretive about their work because they are insecure. Certain individuals are afraid of losing their job because what they are doing is actually fairly simple and it doesn’t require much training.
2. People see each other as competition. Information is not being shared because it could help someone else.
3. People don’t trust each other. The idea of someone else handling their information is frightening enough, what if it is used against their arbitrary rules?
4. People like to compete. There will always be some level of competition between departments and teams.
5. People are unaware of others. Yes, it happens.
6. People are unaware of the importance of knowledge transfer. A lot of employees assumes that the work they are doing is relevant to their area only.
7. Sharing and communicating is too simple. Simplicity is the ultimate sophistication - this is true on so many levels.
8. People don’t believe in what they do. Yes, a lot of work is pointless but there are always a few pieces which would be useful to someone else.
9. We are all lazy.
10. People are generally shy. Majority of my colleagues would much rather e-mail than use any form of personal communication.
We live in our own little bubbles. Try to burst yours and share what you know and see if it makes a difference.
